The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
The price was good
I was
satisfied with the service in buying on line; the price was good and most of
all I didn’t have to go out of my home or pay for delivery fee or worry what
to do with the old machine. Yes, I quite happy with the service provided. Dominic, Essendon Nth, VIC
Great customer service
Thanks for a great customer service experience from start to finish. Great prompt responses from your customer service team replying to my emails. Great turnaround from the order process to the delivery. Delivery drivers rang to notify of delivery were there. Other retailers have a lot to learn. Once again fantastic service, will already have recommended Appliances Online to others Brendan, Mulgrave, Victoria
I will certainly purchase all my other appliances from you in the future
I just wanted to send you a quick email and let you know how very impressed I am with your service. I ordered my fridge yesterday afternoon and it was delivered at 10am this morning - the drivers were exactly on time and very professional. I will be highly recommending your service to anyone who is after appliances and I will certainly purchase all my other appliances from you in the future. Thanks! Sarah,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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