This product has received mostly positive reviews, with customers praising its sturdy and stylish design as well as its ability to help organize recycling and keep the kitchen tidy. Many find the compact size and capacity of the bins to be convenient, and appreciate how easy they are to use and clean. Several reviewers noted that the product has improved their recycling habits by allowing them to sort and store recyclables more efficiently. However, some customers have reported issues with missing or damaged parts, such as the lid for the larger bin. A few have also expressed frustration with the company's customer service when trying to resolve these problems. Overall, the product seems to be a high-quality and well-designed addition to the kitchen, as long as customers receive all the necessary components and can get any issues addressed promptly.