The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
A great price and excellent delivery service
Delivery of both the fridge and washing machine were fabulous! Reliable and outstanding service! I will recommend to anyone who wishes to have a great price and excellent delivery service! Appliances Online Customer, Australia
Courteous, pleasant and helpful
I just wanted to thank you for the fantastic product and service I received from your team. The two delivery men were a joy to work with. They phoned at 7.45am to let me know they would be there between 8am and 10am. They arrived on time, were courteous, pleasant and helpful. I have dealt with delivery people in the past who you just want to leave your place! But these guys were really helpful and made the whole thing easy and breezy. I haven't tried out the washing machine yet, but I'm sure it's going to be a great purchasing decision. Katherine, Stanmore, NSW
Impressed with the speed of delivery
Order number 1***9 in Adelaide, Norwood just got the fridge delivered - thank you very much. Pleasure shopping online and am impressed with the speed of delivery. Also saved about a $100 in comparison with buying it in a shop/s here. An immediate answer either via e-mail or phone is greatly appreciated. Cliché it might be, but one really feels a valued customer when dealing with appliancesonline. They will do all possible to help. Good old customer service, a friendly smiling face in your e-mail's in-box or at the end of a phone line. I didn't get to use live chat feature, where your questions get answered straight away but what a brilliant idea! I recommended your online shop to a few friends already. Sonja,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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