I have sent this speaker back three times for the same issue. The charger port on the speaker has broken each time and I've had to contact customer service to get a new one under my one-year warranty. After a few weeks, the charger cord refuses to go inside the speaker, so there is no way for me to charge it. My speaker has been dead for a week now because the port has broken again. JBL need to fix this issue, there is no sense of having a durable speaker if the charger port itself is going to break. I am tired of sending this speaker back and now my one-year warranty, and I haven't even been able to enjoy or properly use the speaker for a full year.

A little concerned how the fabric covering is going to hold up. It would be nice if literature offered instructions on how to clean fabric covering. Heck, it would have been nice to have USABLE LITERATURE. Why in the world would you go to the expense to include a pamphlet that has the lightest shade of gray against a white background and smallest print possible? There is no user friendly manual and when you click on their MANUALS AND DOWNLOADS link on the JBL's Flip 3 webpage, you get nothing. Surely, JBL can do better than this. Listen to your customers, I've seen this complaint re: Flip 3 posted before.

If you can find the Flip 1 or 2 buy one of those instead, I was so happy with the Flip 1 and 2 that I bought everyone that is close to me one as gift. Never a single issue or problem. The Flip 3 on the other hand is truly the worst to date. Doesn't hold a charge, constantly turns off, doesn't work when directly plugged into a wall outlet, when the battery is low the sound gets so distorted that you have to turn it off. I'm so frustrated and disappointed with the Flip 3 that I had to write this review especially after seeing my friends Flip 3 doing exactly he same thing mine was doing. If you wanna go through what I've been going through buy one.