I have sent this speaker back three times for the same issue. The charger port on the speaker has broken each time and I've had to contact customer service to get a new one under my one-year warranty. After a few weeks, the charger cord refuses to go inside the speaker, so there is no way for me to charge it. My speaker has been dead for a week now because the port has broken again. JBL need to fix this issue, there is no sense of having a durable speaker if the charger port itself is going to break. I am tired of sending this speaker back and now my one-year warranty, and I haven't even been able to enjoy or properly use the speaker for a full year.

I purchased my first JBL Flip 3 about a month and a half ago, I had to bring it back about 3 weeks later because of popping/crackling at low volume. Now my second JBL Flip 3 is doing the same exact thing. I've never owned a JBL product before and after this I don't think I ever will again.

I am in love with the Flip 3. It's cheaper than many of its competitors and has fantastic sound quality, especially at high volume. Everybody is astonished at how awesome the high volume sound quality is. I work in construction and use it at work almost every day. The splash proof and dust proof design is particularly useful as well! I read an earlier review about the hissing/crackling noise and I can relate. It was fine for the first few weeks I owned it, but after a lot of high volume activity on it, it started hissing/crackling on low volume. It's a little bit of an inconvenience but I still give it a solid 5 stars!