I bought a couple of weeks ago and the earbuds are not what I would have expected. Unfortunately they are extremely hard to get charged as well as the battery life is only 3 hrs. The sound quality is great but ugh I'm very disappointed in the charging difficulties.

I received these from JBL for an unbiased review. The premium look and feel of the Endurance PEAK was apparent as soon as I opened the box. The charging case is very nice, and feels good quality without being heavy, which is surprising for the level of charge it keeps. I’ve been wearing these for at least 45 minutes per day for a week, and not had to charge the case once; It’s actually still showing (via the four lights on the front of the box) as above 75% charge remaining! As for the earphones themselves, firstly let me say I’ve never really been a fan of the in-ear type, preferring the earbud style for better comfort. I found the Endurance PEAK a little awkward to locate correctly in my ear the first couple of times, but now I’m aware of the angle/direction required, it’s no problem. As I’ve stated before, I’ve been using these for around 45 minutes per day for around a week, and find them light and comfortable, with no discomfort whatsoever. Once Bluetooth has been set up, they connect automatically to my Huawei Mate 20 Pro as soon as they’re removed from the case, taking just the 3-5 seconds it takes to remove them from the case and put them in my ears. Perfect! As someone who wears glasses all the time, I thought they might battle for space behind my ear, but that’s not the case as the ‘hook’ part hugs the edge of the back of your ear, rather than the side of your head. I found the sound wasn’t quite optimised in my left ear, lacking bass somewhat, but found that changing the angle they sat was the problem. A swap in size of the rubber tip on that side solved that. For the size of the units, the bass is surprisingly good, and the treble isn’t ‘tinny’, as I’ve experienced with other earphones. Overall, while I still feel a little awkward about having something actually IN my ear, rather than resting in the ‘outer’ (more a squeamish problem on my part – ever seen The Wrath of Khan?), for sound quality, connectivity and comfort, I would choose the JBL the Endurance PEAK over my old earbud type every day of the week.

Got this set for the Xmas just passed everything was fine untill a month ago when the Right Earbudd quit working all together , how and where can i get this repaired or exchanged ? I live in SHALLOW LAKE ONTARIO CANADA