The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Outstanding Service - Exceeded Expectations
Outstanding Service - Exceeded Expectations.
Thank you for offering such a great range of products at very competitive prices via a very easy to use and comprehensive website!
We placed our order for a washing machine on Friday afternoon and couldnt believe it was ready to be delivered to our home the following Tuesday afternoon ie 2 business days turnaround - that is unheard of in WA!
The delivery service went very smoothly and the two delivery men were extremely polite, considerate, efficient and tidy!
We look forward to recommending Appliances Online to all our friends/family who are in need of appliances. Joanne, Lathlain, WA
I cannot recommend Appliances Online highly enough
I had to replace my old gas wall oven and had done my shopping regarding prices and installation costs. NO-ONE could beat Appliances Online. And I don't think that there is another company in Australia who could beat them for service and delivery times. I ordered the oven Wednesday afternoon and it was delivered AND installed by 10:30am the next day!!!! The phone staff were polite and courteous when I rang with my pre-purchase queries and the online purchasing process was quick and painless. The delivery/installation man was right on time and a very lovely man who made absolutely certain that everything was working properly before he left. I cannot recommend Appliances Online highly enough Suzanne, Hillside, Victoria
Easiest purchase I have ever made - the online live help tool is excellent
Hi, I purchased a fridge off you last week (order 6280) and it was delivered this morning. I'd just like to thank you for the easiest purchase I have ever made - the online live help tool is excellent, all of my questions were answered immediately, the delivery took place when arranged and the delivery men were extremely helpful. Thank you so much - I will now only purchase any future appliances through you guys. Thank you! Skye,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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We're here to help 24/7 - for an immediate answer to your question, chat with one of our Live Chat agents below or call us on 1300 000 500 .