The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Delivery guys were punctual and polite
I received our Westinghouse fridge this morning. Thank you for providing quality products with great service. The ordering process was simple, communication was excellent and the delivery guys were punctual and polite. I have no hestitation in recommending you to family and friends. Again thank you. Sue, Loganlea, QLD
A very happy customer here!
Just wanted to say thanks for such a great buying experience! I got the toaster I wanted that I was struggling to find in stores. It came at a great price and free delivery! The service you provided was great. I received the item 3 days after I ordered it (I ordered on a Saturday!) and the delivery guy rang and gave me plenty of notice that he was coming - and was on time! A very happy customer here! Melissa, Canning Vale, WA
The best service, I have had in a long time
Just wanted to let you know the washing machine arrived safe and sound, and I am very pleased with my purchase.
I would like to take this opportunity to commend your service and delivery, the delivery drivers were so courteous, pleasant, helpful with lovely manners, (which you don't often come by these days).
The washing machine was installed and tested, in a matter of minutes, the young man obviously knew what he was doing! I asked a couple of questions, which were answered respectfully and confidently, considering it was late on a Friday afternoon and a very hot day.
These young men are a credit to you company. This would have to be the best service, I have had in a long time.
Thanks so much to all involved. Fiona, Burleigh Waters, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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