The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
EXTREMELY courteous and pleasant to deal with
Can
you please pass on my thanks to the 2 delivery drivers today? They
were EXTREMELY courteous and pleasant to deal with. They worked really
hard in the heat and were in and out in no time – always with a smile
and a chat with my children. I
have found dealing with appliance online very easy and a great savings
of both money and effort. I will be recommending it to all my friends. Thank you Leanne, Rothwell, QLD
Be recommending your store to all my friends and associates
Thank you for the excellent and efficient service I will definitely be recommending your store to all my friends and associates. Michelle,
Thank you to everyone I dealt with when buying a fridge
Just wanted to say thank you to everyone I dealt with when buying a fridge.
Your service was wonderful, your staff always friendly, polite & a pleasure to deal with.
The fridge was a surprise birthday present for my daughter & she was so surprised she tried arguing with the courier that it wasn't for her! Dont need to say how excited she was.
I work in retail & you always hear when a customer is unhappy but rarely hear back when they are happy so i just wanted to wish you all a merry xmas & thank you all again. Robyn,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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