The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Just wanted to say how impressed I was
Just wanted to say how impressed I was from start to finish with using
your site, purchasing the item and the delivery process. It was
excellent and I'm sure I will be using your service many times in the
future. Robyn, Dickson, ACT
I am a very happy customer
I would like to advise how impressed I was with the excellent service from your company on Order No ******. You contacted us on day of delivery and driver arrived on time. He was so helpful and pleasant. I am a very happy customer and will certainly recommend and be a return customer on my future appliance requirements. Congratulations to a your great team at Appliance Online. Jean ,
Professional and polite
I recently ordered on line a washing machine from your company. All is well with the machine. The two men who delivered the washing machine were extremely professional and polite. As they were the only people we spoke to directly, I would like to say thank you and we will be using your company for all our white goods purchases from now on. It is a nice change to receive good service. Wim, Hope Island, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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