The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
It really couldn't have been easier!
I am very pleased with the service and interaction I've had with Appliances Online. The price was the best I could find, easy to order and delivery the next day - it really couldn't have been easier! The delivery drivers were courteous and installed my washer quickly with no fuss, and took the packaging away with them. I will definately use them for my next appliance purchase and recommend to all. Nicole, Greystanes, NSW
Thank you for your wonderful customer service
To Whom it May Concern,
I am writing this short email to thank you for your wonderful customer service that I experienced after purchasing your product online. Not only were you the cheapest with the product I selected, your delivery time was punctual and your delivery men were outstanding in firstly ringing and then delivering the product on time and in a very courteous and polite manner.
People are very quick to criticise poor customer service but slow to acknowledge good service, maybe if the big stores adopted your standard they wouldn't have to worry about online businesses, please pass on our thanks to all concerned and we look forward to shopping with you again in the near future. Mark, Holland Park West, QLD
Price was well below what I expected to pay
Awesome service delivery was smooth and on time and the guys
didn't take 20min to install new washing machine and remove
the old one. And the price was well below what I expected to
pay.
The delivery team called in the morning turned up within the
arranged window which was totally awesome.
Thank you again have been recommending to all my work
collegues.
Cheers
Larry Herron Larry, Swinger Hill, ACT
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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