The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Outstanding Service - Exceeded Expectations
Outstanding Service - Exceeded Expectations.
Thank you for offering such a great range of products at very competitive prices via a very easy to use and comprehensive website!
We placed our order for a washing machine on Friday afternoon and couldnt believe it was ready to be delivered to our home the following Tuesday afternoon ie 2 business days turnaround - that is unheard of in WA!
The delivery service went very smoothly and the two delivery men were extremely polite, considerate, efficient and tidy!
We look forward to recommending Appliances Online to all our friends/family who are in need of appliances. Joanne, Lathlain, WA
Cheaper than any sale price in a store
The web wage was easy to use, and select the gas wall oven I needed. I was quite happy with the price, it was far cheaper than any sale price in a store.
As organised I was called on my mobile 2 hours before delivery. Very impressed with my first experience with AppliancesOnline. Nicky, Revesby, NSW
You promptly followed up our concerns and did something about it
Hi Andrew,
Your customer service was excellent. You promptly followed up our concerns and did something about it.
We are happy with the purchase and we have recommended applicanesonline to other family and friends. Thank You John,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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