The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Great job Appliances online
Thankyou for the delivery of my new washing machine today. Right from the order process to the delivery everything went just like clockwork. Great job Appliances online I will be highly recommending you to all my friends. Not to mention the great price as well. Sharon, Berala, NSW
Thank you, thank you, thank you
Just had to send some feedback on your fantastic service. I did send a message with the delivery guys but wanted to send this as well. Last Friday morning our faithful fridge had died!!! but before 10am that morning I had found your website & a replacement fridge with the added bonus of removal of old fridge & 'cheap as chips' delivery charge. I can't believe how totally painless & professional this process was. Our fridge was delivered before 9am this morning & as we live in a semi rural area where it is sometimes VERY difficult to get service persons & deliveries to our location I have to say we are over the moon with such wonderful service. We will most definitely recommend you to anyone who will listen & wouldn't hesitate to purchase from you again int the future - get up the GREAT work! Thank you, thank you, thank you.
Gail, Vacy, NSW
Fantastic products, best prices and unparalleled service
A great store - fantastic products, best prices I could find (from both local and online stores) and unparalleled service. I will definitely buy from Appliances Online again whenever I need an appliance. Have already recommended them to several friends & family who are in the market. At first I was a bit nervous about purchasing a major appliance from an online source but I needn't have worried. The pre-sales support from staff (ie, answering telephone questions, looking up additional information & specs, etc.) was exceptional and provided in a friendly & accommodating manner. Delivery & installation was on time & professionally done. Dianna, Walliston, WA
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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