The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Thank you for excellent service
I would like to thank you for excellent service. Our washing machine was delivered and installed and the old one removed in a flash!
Great work by all of you and especially David and PJ.
Marius, Victoria Point, QLD
Appliances Online get my tick of approval
Ordered a LG Front Loader washing machine on a Tuesday 22/6/10 around lunchtime for delivery into Melb as a gift. Everything that was promised on the website actually happened. Next day delivery, call made before 9am to confirm a 2 hour window for delivery. The driver rang when he was 20 mins away so my friend could go home. Gift received, installed and the old machine taken away. It could not have been a more pleasant online buying experience. Not sure how good the LG unit will be over time, but for service, Appliances Online get my tick of approval. Shane, Sippy Downs, QLD
We were thoroughly impressed
They were really fantastic to deal with. They gave us great telephone service, we didn't feel like we were being a nuisance by not just doing it online but also wanting some assurance from a person. The delivery time was fantastic. Much better overall than any service we'd received at an actual store. We were thoroughly impressed. Have recommended you to friends. Mandy, Carrum Downs, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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