The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
The service of my washing machine yesterday was outstanding
Customer Services Department, Good morning, Just a quick note to say the service of my washing machine yesterday was outstanding, right from the time I ordered on-line can be highly recommended. Delivery was as you said and the person who delivered exactly as you said, Brett was so nice it was no problem even though we live in a Townhouse a back of complex. I have not had service so good for a long time and intend to buy your articles in future and recommend to my friends and family. Today I just wanted to say thank you again.Best Wishes. Jill Everett, SUTHERLAND NSW
I couldn't be happier and will definitely use this company for any future appliances I am purchasing.
I just wanted to get in touch and say what a pleasure it was dealing with Appliances online from beginning to end. I made my order online and had simple question so I phoned your offices, was greeted by a very friendly operator who helped me and explained to me how the process would work. I then organised for my Washing Machine to be delivered the very next morning. The delivery guys were so friendly and helpful. They fully installed my Washing Machine and showed me how it worked and tested it to ensure there were no problems. When they left they took all the packing and rubbish with them. I couldn't be happier and will definitely use this company for any future appliances I am purchasing. Thank you so much for all your help! Alana Lee , BRUNSWICK VIC
Friendly, knowledgable and efficient service
I would like to compliment your staff on their friendly, knowledgable and efficient service. Your prices are very competitive. I bought my dryer first and delivery went without a hitch and a couple of weeks later have purchased and received my new washing machine. Again, your delivery service was excellent!! Have been recommending your site to all my friends. Have just ordered a couple of TVs from your affiliate BigBrownBox. Will definately look to your company when I renovate my Kitchen A++++ Kirstenn, Rouse Hill, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
No-one has asked a question about this product yet. Want to be the first?
We're here to help 24/7 - for an immediate answer to your question, chat with one of our Live Chat agents below or call us on 1300 000 500 .