The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Thank you so much for providing me with such excellent service.
Thank you so much for providing me with such excellent service. Your prices are excellent, the delivery guys were excellent and you are very efficient. Next day delivery, phone calls that allowed me to still go to work, no delivery fee, installation and removal of my old machine. Well done team! Brett, the driver or offsides, Im not sure but you were awesome. THANK YOU. I WILL AND HAVE ALREADY BEEN RECOMMENDING YOUR SERVICES. Leanne Trindall, SUTHERLAND NSW
It was seamless and hassle-free
As a first-time user, I was delighted to find that throughout the entire process from online ordering to final installation, it was seamless and hassle-free. Thank you.
Tania, St. Kilda West, VIC
We cannot express how impressed we were with the service
We recently purchased a washing machine and dryer from AO. We cannot express how impressed we were with the service, delivery and installation. It was just superb. Brett and Sean, the delivery men, were fantastic, very helpful. We will recommend your site to everyone we speak with from now on. We just wish you sold TV's as well. Paul & Silvana,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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