The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Great, polite and friendly
Just a quick note to thank you guys for the wonderful service you have provided.
The guys who delivered my order were great, polite and friendly. This is my second experience with appliances on line and both have been positive. One of the delivery drivers remembered being at our place for previous delivery (a few years ago now) and that also impressed me.
Patricia, Bridgeman Downs, QLD
Will use Appliances Online again
Hi,
Thank you for the prompt delivery of my NEC Bar Fridge, I am very happy with my purchase and will use Appliances Online again in the future, cheers. Bruce,
Thank you, thank you, thank you
Just had to send some feedback on your fantastic service. I did send a message with the delivery guys but wanted to send this as well. Last Friday morning our faithful fridge had died!!! but before 10am that morning I had found your website & a replacement fridge with the added bonus of removal of old fridge & 'cheap as chips' delivery charge. I can't believe how totally painless & professional this process was. Our fridge was delivered before 9am this morning & as we live in a semi rural area where it is sometimes VERY difficult to get service persons & deliveries to our location I have to say we are over the moon with such wonderful service. We will most definitely recommend you to anyone who will listen & wouldn't hesitate to purchase from you again int the future - get up the GREAT work! Thank you, thank you, thank you.
Gail, Vacy, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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