The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Everyone I dealt with on the phone was really helpful
I just wanted to say Thank You to everyone at Appliances Online. Everyone I dealt with on the phone was really helpful and friendly, and the service was so fast. Less than one day later, and I have a fridge and washing machine installed. It's rad. Steph,
Payment on delivery meant no risk
Goods were delivered when they told us they would be.
Payment on delivery meant no risk normally associated with internet transactions.
A very good outcome. We will use appliances online again.
Stephen, Ormiston, QLD
One of the easiest appliance purchases we have ever made
I have to say that this was one of the easiest appliance purchases we have ever made. We have been most impressed with the whole process and will use this service again. Philip,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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