The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Delivery time was accurate
Great user friendly online service. Delivery men were friendly and very helpful. Delivery time was accurate. I was impressed that they were more than happy to connect washing machine and ensure it was in working order. Thankyou. Natalie, Sandringham, VIC
Congratulations on your Customer Service
Congratulations on your Customer Service during and after the sale, and delivery was a professional approach to customer service. I will recommend your company to anyone asking about online shopping. A++ Keep up your Quality Standards and Business Excellence, you will be rewarded.
Graeme, Kingsville, VIC
Using your online chat facility
My wife and I have just purchased a Bosch induction hob top and oven from your online store and would like to express our thanks for the entire experience.
We have used your store before and you continue to offer an incredible range of products presented on a very user friendly site with highly competitive prices.
Our experienced was further enhanced by using your online chat facility which helped to resolve a couple of minor issues regarding our choice and we were given an additional discount for purchasing two items.
Finally your delivery service by Allied Express is amazing. We placed our order on 02/11 and for a fee only marginally higher than the cost of 15 km delivery from our local town we received our goods on the Atherton Tablelands
on Tuesday 08/11. The hob and oven were installed this morning.
A big thank you to all involved. We will be certainly be recommending you to friends and colleagues and will return in the future.
Ian, Yungaburra, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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