• Hisense 12kg Front Load Washing Machine HWF5S1214

    • Overview
    • Specifications & manuals
    • Reviews
    • Legendary service
    • Delivery, services & returns
    • Questions & answers

    Overview

    The Hisense 12kg Front Load Washing Machine, from Hisense's 5 Series, is designed to handle large loads while offering advanced features for optimal performance. Its sleek design includes a glass porthole door, stainless steel drum and a brushless DC inverter motor for quiet and efficient operation.

    With eight black touch buttons, the control panel is easy to navigate, providing access to a range of practical functions such as steam cleaning, load detection and a quick wash option.

    Additional features include a pause-to-add function, delayed end, extra rinse time, and jet wash for thorough cleaning. Safety is ensured with a child lock and electronic door lock. Adjustable feet provide stability, and an end-of-program sound alert notifies you when your laundry is ready.

    Specifications & manuals

    key Specifications
    Brand
    Hisense
    Model Number
    HWF5S1214
    Height (mm)
    845 mm
    Width (mm)
    595 mm
    Depth (mm)
    640 mm
    Weight (kg)
    73 kg
    Finish Colour
    White
    Finish Colour Description
    Black control panel and control panel strip.
    Washing capacity
    12 kg
    Spin Speed
    1400 rpm
    Measurement note
    We recommend allowing an extra 150mm in depth for hoses and connections. Dimensions may not include door or control panel.
    warranty
    Manufacturer Warranty
    3 Years
    Warranty Note
    11 Year Warranty on Inverter Motor (Parts Only).
    Use
    Not intended or designed for commercial use.
    door
    Default Door Hinge
    Left
    smart Features
    Delay Start
    Time Remaining Display
    programs
    Number of Programs
    14 Programs
    Auto Program
    Baby Care
    Bedding
    Cotton
    Delicate
    Drum Clean
    Quick wash
    Shirts
    Spin
    Sports
    Steam program
    Synthetics
    Wool
    Energy Consumption Calculator
    According to the Standard Test, this product utilises $81.78 of energy.
    energy Efficiency
    Energy Star Rating
    5
    Energy Consumption(kWh/annum)
    282
    water Efficiency
    Litres Used Per Wash
    103 L
    Water Star Rating
    4.5
    WELS Product Registration Number
    C02356
    other Features
    Control type
    Command wheel
    Family size washing machine
    Time delay
    Water Inlets
    Cold Only
    Pause Button
    Features
    • Delay start/end.
    • Steam function.
    • Load detection.
    • Progress indication.
    • Adjustable feet.
    • Pause to add.
    • 'Quicker' (speed-up) function.
    • Prewash, extra rinse and jet wash settings.
    • End of program sound alert.
    • Program memory backup.
    electrical Connection
    Type of connection
    10A plug & lead
    Length of cord
    1.5 m
    country of Origin
    Origin
    China

    Reviews

    Rating snapshot

    5
    4
    4
    1
    3
    0
    2
    0
    1
    1

    Average customer rating

    Overall
    4.2
    Ease of setup
    5.0
    Build quality
    5.0

    Appliances Online's customer reviews are independently managed by Bazaarvoice, ensuring their accuracy and honesty. Vouchers are sometimes offered to verified buyers in exchange for their unbiased review.

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    Pros
    1-3 of 6 reviews
    Jayne2026-09-09
    Unhappy Customer
    I bought this machine in November last year and have not been happy with it. The washing always smells musty, I have tried different cleaners and the drum clean cycles numerous times but nothing makes a difference. It is supposed to connect with my dryer and I can't even get it to do that, I've followed all the instructions but nothing works. I hate when I'm drying myself after a shower and the towel smells musty, very disappointed in this machine. I've tried changing the quantity of washing detergent, tried swapping from liquid to powder, I've stopped using fabric softener and nothing makes a difference.
    Avril Z2026-07-13
    Great product
    The capacity is perfect fits for big families daily wash and still water efficiency.
    Annn2026-07-10
    Great features
    I bought this model a month ago, found great value and works well over my expectations

    Legendary service

    The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
    Lightening fast free delivery and installation
    Georgie, Beaumaris, VIC
    Service was very good
    Joan, Croydon, VIC
    I'll be back for sure!
    Natalie, Camp Hill, QLD

    Delivery, services & returns

    Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.

    Questions & answers

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