The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Great customer service
Thanks for a great customer service experience from start to finish. Great prompt responses from your customer service team replying to my emails. Great turnaround from the order process to the delivery. Delivery drivers rang to notify of delivery were there. Other retailers have a lot to learn. Once again fantastic service, will already have recommended Appliances Online to others Brendan, Mulgrave, Victoria
Gold star products and gold star service
Truly worlds best pricing and service criteria, gold standard technical support on the phone which enabled the buying trigger to press enter. Both the delivery men, Kevin and Layne were of the highest possible calibre, if Toll had these guys on their books, thery wouldn't have competitors. From a retired sales and marketing director, one of the best technically brilliant purchases made to date. Also thank you Fisher & Paykel as the current F&P washing machine purchased replaced our retired model which worked without error for twenty years. Gold star products and gold star service. Thank you. Susan, Fountaindale, NSW
Unbeatable service and delivery
Unbeatable service and delivery will only buy from
appliances online and tell everyone how good you are thanks
heaps Mark, Templestowe Lower, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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