The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Prompt delivery of my products and efficient customer service
Thank you for the prompt delivery of my products and efficient customer service. Although goods have not been installed yet and checked for operation, I doubt any problem will surface and that my positive regard to all I have had contact with will change. I have already recommended this company to a number of people. Thank again Martin,
Free delivery, free connection & old washer removed
Great price & service I would like to thank you for excellent service & will be recommending you to others. I bought washing machine for my daughters & price including warranty was cheaper than other suppliers for washer only. An added bonus was free delivery, free connection & old washer removed making value even better. Purchase online very simple. Delivery guys were wonderful & had washer hooked up & ready to use in no time. Had to cope with taking washers up & down 3 flights of stairs without any complaints. Thanks guys. Diana, Coorparoo, QLD
Appliances Online get 10 out of 10
If a company is judged by the way it deals with problems, then Appliances Online get 10 out of 10. I had a problem with a damaged door from delivery and it was handled promptly, efficiently and professionally. I will absolutely be shopping with you again. Very, very impressed. Was also happy with the ability to make a late night phone call, get stock levels checked, and organise delivery in under 48 hours. Well done! Kirsten, Gwelup, WA
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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