The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Great business and incredible staff
I have never in all my years been treated so well by someone on line. I bought a Microwave Wednesday it was delivered Friday. Like all things in life this did not work out as the Microwave did not work. I rang Monday morning had a new one Wednesday and all was well. I have never in all my years been treated so well by someone on line. Great business and incredible staff. Theresa, Hamilton, QLD
The lowest price I could find
Just a quick note to say what a wonderful service you have provided. You provided the lowest price I could find for a washing machine that met our needs, and it was delivered the next day, on time, by very pleasant delivery men, install quickly, and working within 15 mins of arrival, and no left over boxes to deal with. WOW! No one else has ever provided that service. I will definitely be back. THANK YOU. Melody, Marrickville, NSW
As I'm in a wheelchair I was very grateful.
Easy as; phoned before delivery, 2 Aussie lads delivered my new freezer, took away my old one & fitted the new one in its place. As I'm in a wheelchair I was very grateful. Thanks guys. Harry,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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