The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
A very good customer service experience.
I would like to express my appreciation for your wonderful service. Your
delivery men were very well presented and helpful. A very good customer
service experience. Thank you Shereen , NORTHMEAD, NSW
The service was amazing
The service was amazing, we ordered our new fridge at 3pm on one day and by 11am the next day we had a new fridge and it cost less than what we could have bought it in the shops, and was delivered to our front door, and they took away the old one. Can not beat that for service. Keristi, Collaroy, NSW
It feels like Christmas
Hi Camille, I just wanted to thank you very much for the
prompt delivery of my machine - I took delivery today, which is a whole
week earlier than I was expecting. I am so happy to have my washing
machine; with this wet weather the hand washing was just hanging under
the house dripping for days. It feels like Christmas to have a lovely
new washer now, and I am very impressed both with your courtesy when you
advised me of a possible delay with the order and also with the speedy
time you were able to finally get it to me. Thank-you so much. Judi, Mossman, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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