The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Saved us a fair amount of money
We came across your website and didn't think it would be a significant difference. However, after checking out all the normal commercial retailers you guys saved us a fair amount of money. We were very happy with the service from start to finish and would definitely come back. I have also sent a message to all my friends recommending you on my facebook page... I was that impressed! Michael, Australia
Professional service provided from start to finish
I received my refrigerator today and am just confirming how pleased I have been, not only with the great pricing of the product, but also the friendly and professional service provided from start to finish buy the
staff at Appliances online. I'm also pleased I don't have to dispose of the old fridge and also the copious packing for the new one. I have already passed on my very positive experience to others and can only say keep up the good work and a happy New Year to everyone Chris, Smiths Beach, Victoria
We so appreciate the extra effort you and your manager put in
Hi John, Just a short note to thank you soooooooo much for your help with our fridge. What a drama it all ended up being! Who would have thought when I first placed the order it would become such a saga. We so appreciate the extra effort you and your manager put in to get us something asap. Believe me it was a long 3 & 1/2 weeks with a tiny bar fridge!! And the new one could not have arrived on a better day - Saturday being so hot we were actually able to have ice-cream and icy-poles. Very excited children as you can imagine. You were great at keeping me up to speed with what was or wasn't happening which was greatly appreciated. Believe me we'll be using you again (I'm measuring up the space for a dryer as we speak!). Thanks and have a great week. Michelle,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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