The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
I cannot recommend Appliances Online highly enough
I had to replace my old gas wall oven and had done my shopping regarding prices and installation costs. NO-ONE could beat Appliances Online. And I don't think that there is another company in Australia who could beat them for service and delivery times. I ordered the oven Wednesday afternoon and it was delivered AND installed by 10:30am the next day!!!! The phone staff were polite and courteous when I rang with my pre-purchase queries and the online purchasing process was quick and painless. The delivery/installation man was right on time and a very lovely man who made absolutely certain that everything was working properly before he left. I cannot recommend Appliances Online highly enough Suzanne, Hillside, Victoria
Fabulous Online Shopping
I want to thank you for a really fabulous online shopping and delivery experience. Ordering online was easy and the communication about delivery was excellent. Delivery men gave us plenty of warning, arrived on time, and were polite and helpful in getting the machine into the house.
Thank you, it was a pleasure, I won't hesitate to recommend your service to others Eva, Mosman, NSW
Delivered as promised the next morning on time
Thanks very much for the excellent service we received from you. We ordered our Fisher & Paykel washing machine from you on Monday morning and it was delivered as promised the next morning on time.The price included delivery,installation and taking the old machine away. The price was better than the so called discount retailers and there was no high pressure sales people. I will be strongly recommending you to all my family, friends and colleagues. Ashley,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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