The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Delivery people were friendly and professional
I would like to let you know that I am extremely impressed with your service. The hardest part of this transaction was deciding which washing machine to get, once that was decided the rest was stress free, there were no "hiccups" along the way and your delivery people were friendly and professional and it was great to get a phone call in the morning to tell us that they would be at our home between 11 and 1, they actually arrived just after 11.30. I have left my details below so that you can see our transaction and then hopefully pass on to all concerned how happy we are with appliancesonline. Both myself and my husband have no hesitation in recommending you in the future to friends and family.
Best wishes and keep up the great service. Debra, Boronia, VIC
The easiest deal & change over he had ever done
Washing machine--Yes it arrived exactly on time—& it works well
after a couple of days for us to work out how. –the way it works is the same as
the one I had before except for a few minor differences. It will do a few extra
things that I have not had the need for yet. My Husband said –“It was the easiest
deal & change over he had ever done” It was all over within 5-minutes. Thank
you for your honest quick service. Syble, Mona Vale, NSW
service was fantastic.
I just wanted to say a big Thank You to all the guys at appliances on line. The products shown give enough information to make an informed choice, prices are great and the (delivery) service was fantastic. Great to know that there is a company that can be relied upon. I will definitely be using you again. Thank you, Janet Janet , NORTH HAVEN, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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