The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
I am very happy with the service
All the staff that i dealt with at Appliances Online were friendly and efficient, i received great service and not to mention the most competitive price online for the product i wanted. The delivery guy was also fantastic, we had a little trouble getting the fridge through the door but he dealt with it very well and we managed to solve the problem! I am very happy with the service and product that i received and would be happy to recommend them to friends & family! Helen, Fremantle, WA
Excellent service and speedy delivery
Hi Guys thanks very much for the excellent service and speedy delivery. Who would have thought I could order a new washing machine online and have it installed and the old one removed by 9.15am the next day ...Well done to all. Russell, Gillieston Heights, NSW
Thank you, thank you & thank you.
Thank you, thank you & thank you. We just purchased an Electrolux fridge from appliancesonline.com.au and we so glad that we did. My wife Naome & I were able to read & discuss the product info, make our decision on which fridge to purchase in the comfort of our home. This was done 'without' driving around to individual retailers, finding parking spots plus we didn't have to listen to a half informed sales pitch. Plus the delivery fee was pittance, to what we have paid for previously from 'local' retailers. The delivery guys called the day prior & gave us a time window, when they arrived they were 10 minutes ahead of time, plus they unpacked, set up and removed all packaging materials. Please pass on our thanks to the delivery guys. You will be receiving other orders from us in the future, plus we will tell our friends how easy dealing with appliancesonline.com.au really is & recommending others to purchase from you. Thanks again, Brian & Naome Thorburn, Macleod, Vic Brian, Macleod, Vic
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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