The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
A great appliance and excellent customer service
Once again, a great appliance and excellent customer service
from Appliances On Line. This is the 3rd item I have
purchased and I will definitely be using/considering them
for my next purchase. Keep up the good work Debbie, Appin, NSW
Thanks for your friendly and speedy service
To the Appliance online team, Just a quick message to say thanks for your friendly and speedy service. On Monday I rang and ordered a microwave for my parents who live in Brisbane (early christmas present). I thought i would let you know that I have just received a phone call from my dad to say that they have received it this morning (Tuesday). Talk about speedy service ;-) Many thanks for a very easy and friendly experience. I know that I will certainly be making further purchases down the track through you guys. Elizabeth, Greenslopes, QLD
One very happy customer
Pleasantly surprised with the ease and speed of my purchase, both online and in real time. I placed my order online and within ONE day had my brand new freezer in my home! Although the delivery guys were quite late, they consistently rang and kept me up to date with their whereabouts, and upon arrival explained themselves thoroughly and nicely (had a few unfortunate mis-haps!). Customer service is definitely a high priority with these guys and it was totally refreshing! One very happy customer here, so glad I found these guys! TJ, Bellbird Park, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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