The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Very good brands at a lower price
Very good delivery, fast and excellent service. Items received brand new in packaging as described. Thank you Michael and David with all your fast replies to my emails. Excellent service online. Effective service and recommended to everyone who likes to buy new appliances and very good brands at a lower price than in retail stores. Easy to make business with AppliancesOnline.com.au! Recommended! Appliances Online Customer, Brisbane, QLD
I have only good things to say
Based on my recent & previous experiences of shopping online with Appliances Online I have only good things to say about it. Their service is so good. Which in this day & age, is a rare thing to find! We recently purchased a Bosch washing machine (WAE20262AU) they were very helpful over the phone with any query we had & their website is easy to navigate & purchasing is so simple. Their prices are unbeatable. I did the ring around & no-one would match or better the price! The delivery was super fast, machine arrived in 2 days & the delivery guy was on time, knowledgable, friendly & took our old machine with him! I cannot fault our experience with Appliances Online & will definitely be shopping with them again & again & agian.... Shannon, Kings Langley, NSW
Great as usual and very helpful
Over the weekend our 3.5kg Simpson of almost 15 years decided it had done enough so at 8am this morning. I told my wife that I will ring Colin and it will all be sorted out. I rang Colin and in minutes I had bought the 4 KG Simpson and delivered tomorrow. It took about 90 seconds. Colin was great as usual and very helpful and I wanted to let you know. I told Colin that I would be in touch as out F & P fridge of similar vintage has been moving towards the light for the last 2 years or so. Phillip, Terrey Hills, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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