The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Delivery and installation was excellent
i am completely satisfied with this product. after 40 years of using a top loader my 2 daughters who have lived in the u.k. talked me into a front loader and i could not be happier. there is no lint . also the delivery and installation was excellent. Patricia, Cranbourne East, VIC
Make me feel like a valued customer
I want to say a BIG thank you to Colin for going to so much to make me feel like a valued customer, my Samsung combo didn't dry the clothes and he didnt hesitate to have a replacement sent out immediately. I now have beautiful clean, dry clothes and feel I have satisfaction with the product I almost wrote a bad report online about in one of those product feedback forums, if anything Collin gave me faith in Samsung again, simply by using old fashion customer service.. Initially people around me told me to be wary of purchasing anything of that value over the internet, but after I had Collin look after me with that personal touch, I will gladly recommend Appliances Online to anyone thinking of purchasing an appliance. I cant speak high enough of how happy I am now.
Thank you Collin, you are a gem! From the lady whos getting her washing done at long last!And her baby now has clean clothes! YAY! Karen,
The price is the best in market
Today in the morning, I received in less that 24 hours my fridge and washmachine, great service, the driver Steve was really profesional and carefull about the stuff, the price is the best in market, I WOULD BUY AND RECOMMEND 100% APPLIANCE ON LINE. David, St Kilda, Melbourne
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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