The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Amazing service and good prices
I must send a thank you to your company. Never before have I received such amazing service, delivery within the blink of an eye, appliance installed and packaging removed and to top it off, my old dryer taken away as well. Your delivery men were delightful and nothing was a problem for them. A big thank you and believe me I will shop with you again in preference to anyone else.Keep up your amazing service and good prices!!! June, North Willoughby, NSW
Cheapest of all competitors and free delivery
Hi team, I know you probably receive great feedback all the time but I just wanted to let you know how pleased I was with my experience with Appliances Online. My washing machine broke down on Thursday night. After doing a bit of internet research, I found Appliances Online to be cheapest of all competitors and free delivery! Not even 2 hours after my machine breaking, I had ordered my new Samsung machine from you (which works great, by the way) and was thrilled to know it would be delivered on Monday. I can't believe I didn't need to leave my home to buy such a large appliance and that it would be delivered so quickly and for such a competitive price. The delivery boys came in the morning and took my old machine and all the rubbish away. What a wonderful service. We sorely need companies like Appliances Online who have such a great work ethic. I have already been recommending Appliances Online to my friends and family. Please feel free to use this on your website, and once again - THA Mary, Newtown, Sydney
Couldn't wish for better service I know where I'll be buying my white goods
Machine arrived shortly after 1 o'clock very helpful delivery men couldn't wish for better service I know where I'll be buying my white goods in future I'll also be spreading the word. Thanks again. Robin,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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