The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Polite & obliging
With regard to feedback about the 8kg top load Fisher & Paykel washing machine I purchased WA80T65FWI from Appliances Online I was very satisfied with the service I received,delivery was when they said it would be & the 2 young men who delivered & installed it were polite & obliging taking the old machine away as arranged. The service was excellent & I would not hesitate buying other appliances this way. The washing machine is going beautifully & I am well satisfied with it's performance. Carol, Camden South, NSW
Thank you all for the great service you supplied
I have to thank you all for the great service you supplied. I am an elder lady and am so relieved that the installation of my new fridge was so hassle free. Both *** and *** **** **** told me they would take my old fridge away for a fee. However, they would not guarantee that they would take the new fridge out of its box for me, as this would depend on the carrier’s time schedule. What good was a new fridge in a box to me if they took my working one away? Sadly, I remembered the trouble I had getting a new TV out of its box etc., so how was I going to manage a huge fridge? If I had of known of your wonderful service, I would have replaced my very old fridge years ago.
A very Happy Customer. Phyllis,
You have restored my faith in customer service
Just wanted to say a huge thanks guys, you have restored my faith in customer service, we purchased a cooker online the end of last week, you kept us informed all the way and its just been delivered by two friendly delivery guys in the time slot you said it would, at a bargain price too, so we are more than happy with the service we received and will now be supporting you guys each time we need any more new appliances, thanks again Andrew and Dawn, Seaford, SA
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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