The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Fast and good
your service is fast and good, i mean it, the delivery man is the good man Dr. Moe, Bundoora, VIC
The best price
I recently purchased a Westinghouse freezer from Appliances Online. I have never been one to trust the Internet when it comes to white goods and normally undertake extensive telephone based pricing which is followed up with on site visits concluding with the obligatory haggling session. The whole process can take days and is generally an enormous waste of time just to secure a discount off retail. Having already researched the market but strapped for time I trialled Appliances Online. The best price, service, reliable delivery and quality. Brilliant. Lou.P Croydon Park Sydney. Lou, Croydon Park, Sydney
Thank you to everyone I dealt with when buying a fridge
Just wanted to say thank you to everyone I dealt with when buying a fridge.
Your service was wonderful, your staff always friendly, polite & a pleasure to deal with.
The fridge was a surprise birthday present for my daughter & she was so surprised she tried arguing with the courier that it wasn't for her! Dont need to say how excited she was.
I work in retail & you always hear when a customer is unhappy but rarely hear back when they are happy so i just wanted to wish you all a merry xmas & thank you all again. Robyn,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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