The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Wonderful website and delivery service
I just want to express how wonderful I think your online store is. The fact that you were able to deliver my new fridge within 24hrs and put the old fridge and in our garage for us shows how wonderful you value customer service. I intend on telling everyone I know about your wonderful website and delivery service. Keristi, Collaroy, NSW
Once again, thanks for your wonderful quick and efficient service.
Once again, thanks for your wonderful quick and efficient service. This time I bought a Dyson vacuum cleaner and was using it by this morning ... absolute perfection! Your excellent service puts other so called discount electrical retailers to shame ... they could certainly take a few lessons in customer service from your organisation! Julie,
Punctual, courteous, professional
We would like to compliment and thank the people (Ben & Peter) who delivered our fridge/freezer last Tuesday to The Gap. They were punctual, courteous, professional and credit to your organisation. Thank you for your services. Paul, The Gap, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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