The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
VERY IMPRESSED!!
I would just like let you know impressed i am with the service that your company provided. As the customer, we were kept well informed of the procedure for the arrival of our new fridge, via text and email. The delivery arrived in the exact time frame that had been promised and the drivers took away our old fridge. I have been and will happily recommend your company to anyone. I am happy for you to post this on your testimonial page. The other great thing was the saving. Free delivery and a saving of about $200.00 on the fridge we ordered. In this day and age, every bit helps. SO thanks again appliances online!!
VERY IMPRESSED!! Ruth, Brighton, VIC
What more could a customer ask for!
I would like to express how pleased I was with the efficiency and great service I received from Appliances Online when I purchased a washing machine earlier this week. The web page was easy to navigate, your price was the cheapest I could find, the acknowledgement of my order was quick, delivery advice was comprehensive, the delivery drivers were courteous, efficient and obliging and the washing machine was installed approximately 25 hours after I ordered it. What more could a customer ask for!
Thank you to everybody concerned. Judy, Pyrmont, NSW
I was extremely happy with the product, and particularly the service
Didn't know where to put this, but just wanted to add to your already wonderful list of testimonials by saying that I was extremely happy with the product, and particularly the service. I was phoned the day before the delivery date I requested and given an approximate time, and an hour before that the driver called to let me know how far away he was. On time, friendly, efficient, hassle-free. Will definitely be recommending to others. Thanks so much! Lisa, Noble Park, Victoria
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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