The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
These guys are running a slick operation
Outstanding service, these guys are running a slick operation. The met all deadlines and I was kept informed about my delivery through the whole process. I will definitely order through Appliances Online again. Fantastic job, well done. Kristie, Camp Hill, QLD
Free delivery -Free installation -Free removal
I heard about appliances online last year from my mother who purchased a washing machine she has been very happy with it… My washing machine broken down at the end of last week and I started looking for a new one. The machine I wanted I found $10 cheaper compared to appliances online from a department store BUT they wanted to charge $60 for delivery plus not install it or take the old one away. So I decided to go with appliances on line because they do it all -Free delivery -Free installation -Free removal of old appliance I was very happy with the delivery, they came when they said they would and there was no more to pay. I love my new machine. Thanks Belinda, South Yarra, VIC
I have NEVER known such efficient service
I had never heard of your company before doing a google search. the testimonial page convinced me. i ordered a washing machine. the emails from your company explaining the procedure were very clear. the next day l received a phone call at 7.30am from a delivery man that my machine would be delivered between 8 and 10. 8.15 2 guys arrived with it on the door step, 5 minutes later it was installed, ready to go and my old machine taken away. I have NEVER known such efficient service. Will definitely consider your company if l need another appliance, and highly recommend you. Thank you very much.
Gillian, Brunswick, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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