The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Understanding, informative, knowledgeable
Dear AndrewHaving had some issues with an LG Washer/Dryer we purchased under a year ago, I am writing to say I am reallyimpressed with your customer service.You were polite, understanding, informative, knowledgeable and quick to organise a replacement for a better quality product. You spoke with LG on our behalf and came up with a great solution. We are really happy with the Electrolux Washing Machine and Dryer which replaced the faulty product.Thanks to you we are able to run our household laundry normally again.With kind Regards Amberwren Amberwren, Leichhardt, Sydney
Appliances on line have been a God Send
WONDERFUL ! Our Washing Machine decided it was tired
yesterday. Within that time, the old machine has been
removed, replaced and a new machine installed! I have 3
young boys and I NEED my washing machine.. Appliances on
line have been a God Send. I have not had to leave my house
and all aspects of their service as prosmised have been
fullfilled. What can I say, their service, professionalism
and promises have all been followed through. I will from
now on look at this site before visiting a retailer. It has
saved me so much leg work and having my washing machine
replaced within 24 hours is amazing. THANK YOU and keep up
the wonderful work and attitude towards your customers.
Your delivery team have been so efficient and informative
towards your clients. I don't think I will go elseware
again. Appliances Online Customer, Australia
Best price delivered and installed
Excellent Service, Highly recommend, Best Price Delivered and installed as promised to my elderly parents at Thirlmere. Will be back to buy more and will be telling my friends how great Appliances Online are. Robyn, Thirlmere, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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