The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Customer service is second to none
I had a phone call at 9am this morning from Les one of your delivery drivers, to say he would be delivering my Electrolux fridge/freezer between 2-4pm, and he arrives just after 1.30pm. I didnt think we'd get the fridge thru the door but he assured me it would and removed the packaging before entering my house. He plugged it in with instructions and then removed my fridge (absolutely unheard of from a retail store) What a fabulous fridge, it is whisper quiet, (my neighbour recently bought a Whirlpool and complained how noisy it was) lots of room and makes a difference from my old 30yr plus year old, that had given up the ghost. I will certanly be buying more goodies from Appliancesonline, their customer service is second to none. Thank you Lynne, Watsonia, VIC
I am writing to express my appreciation to your Company and Staff
Dear Manager,
I am writing in regard to my purchase of Model DW5HTT benchtop dishwasher delivered to my house address on June 29, 2009.
This is my 4th purchase of a benchtop dishwasher machine.
I am writing to express my appreciation to your Company and Staff as the performance of this dishwasher machine is far superior in contrast to the performance of the previous dishwasher machines based on long term experience of many years.
The core argument from my point of view is that:
This dishwasher machine actually cleans the items. Robert,
Will be using this site again for future purchases.
Comprehensive and far more on offer at better prices than large retailers. We are very happy with the fridge we bought and the prompt free delivery. Will be using this site again for future purchases. Appliances Online customer,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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