The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Why can't everyone do that !
Would just like to say how pleased we are with the service offered by your
company. We would have no hesitation in recommending you to family and
friends. The communication has been first class and the phone call prior to
delivery is a great idea..why can't everyone do that???
We'll definitely use your company again.
Simon, Attadale, WA
Easiest purchase I have ever made - the online live help tool is excellent
Hi, I purchased a fridge off you last week (order 6280) and it was delivered this morning. I'd just like to thank you for the easiest purchase I have ever made - the online live help tool is excellent, all of my questions were answered immediately, the delivery took place when arranged and the delivery men were extremely helpful. Thank you so much - I will now only purchase any future appliances through you guys. Thank you! Skye,
I have not stopped raving about Appliances Online
Thank you for your promptness & fantastic customer service. Product ordered Saturday night 9.30pm, chose delivery for the following Tuesday. Tuesday 7.38am phone call to advise estimated delivery time of 8.15-9.15am. Product & delivery person arrives promptly at 8.15am. Unloads etc realizes dent in washing machine apologize profusely...at this point we are in awe still of the service so no qualms with us...Promise a new washer by 3pm the same day. 2.38pm same day call to advise 15 minutes away.....I am still reeling at the level of dedication and service your people and company have to offer......thank you for restoring our faith, I have not stopped raving about Appliances Online...... Appliances Online customer, Australia
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
Hi
Does this tap have a 360° rotation?
Thanks Lana · 2024-06-11
Hello Lana,
Thank you for the product question. I apologise for the delay; this question and a few others had been misplaced in another section. I will address this now. Yes, this model has a 360-degree swivel capability.
We hope the information is helpful to you as you shop with us here at Appliances Online. Our Sydney office operates 24/7, and we can be reached at 1300-000-500. Colin Jones, Appliances Online
Can this tap be used outside uncovered in an outdoor kitchen? Carla · 2023-11-01
Good morning,
We appreciate your product inquiry. It's important to note that any product not specifically designed for outdoor use in an uncovered area may be susceptible to rusting, as these taps are not constructed from marine-grade stainless steel.
I trust that this information will prove helpful as you shop with us at Appliances Online. Our Sydney office operates around the clock 24/7, and you can reach us at 1300-000-500. Colin Jones, Appliances Online
Hi
Just wondering if this fits a standard 35mm hole in the bench top? Shaun · 2023-06-22
Good Morning,
Thank you for your product inquiry. I want to confirm that you are absolutely right. Additionally, I have found the installation guide and will provide the link for you to download simply copy and paste the weblink below or view it online.
Please find the document at the following web address: Installation Guide.
https://s3.ap-southeast-2.amazonaws.com/assets.abey.com.au/abey_extend/aef_ii/KTA011-Installation-Manual.pdf
We hope this information is helpful to you. If you have any further questions or concerns, please don't hesitate to reach out to us at 1300-000-500. Colin Jones, Appliances Online
We're here to help 24/7 - for an immediate answer to your question, chat with one of our Live Chat agents below or call us on 1300 000 500 .