The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Amazed at the outstanding service I have received
As a first time user I am amazed at the outstanding service I have received. Firstly at my purchase on 29 Nov and today 01 Dec at the excellent service from the two delivery gentlemen. I will certainly know where to purchase from in future and will promote your service to others. Eileen, Mount Martha, VIC
I will be back for more
Hi, I would just like to compliment Appliances Online and the two delivery guys that delivered my fridge (one was named Ali). I was very impressed with the availability, ability to deliver in the timeframe I wanted, pricing and service. In contrast, some local retailers were charging twice - yes, twice - the price, all had no stock and offered a 2-3 week lead time. I really tried to buy local and ran around for a day looking for the product, but in the end your service was simply outstanding. I will be back for more. Andrew, Chapman, NSW
A big thank you to our delivery person
Just a quick thank you for your our delivery yesterday of the microwave
that we ordered. Old appliance removed & taken away just as quickly
as new one was installed. A big thank you to our delivery person. Tanya, Glebe, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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