The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Order placement was simple and efficient
Received great service fom your organisation.
Initial phone in and order placement was simple and efficient. Price though not the best covered all items in one package, ie purchase, delivery, removal of packing and old stove.
The delivery was "better" if that is possible, they were 1st rate, punctual, phoned ahead, quick, friendly and good humoured, nothing was a problem. Hope the stove package is as good as your "package".
Your company should go from strength to strength.
Edward, Newport, QLD
Best prices around
Ordered
new stove yesterday, delivered today, great service from speaking to
Colin on phone right through to delivery Delivery guys very pleasant,
(all within 24 hours), highly recommend this company to everyone, plus
best prices around, thanks for a great deal and will be back for all
future purchases........ Janet, Killarney Vale, NSW
Can't believe you can be that good!
Hi AppliancesOnLine
Congratulations on fantastic service.
I ordered the item below at 2.30pm on Wednesday, at 8.00am Thursday it was on my doorstep. Can't believe you can be that good!
The reason we bought the oven was that ours broke down and a new electronic timer from Smegg was quoted at $450.00. As it was about 12 years old my wife thought it was time to update.
So she searched the Internet to find out what was available and came upon your excellent web site. Decided on the model she wanted, told me that she could get a better price at 'The Good Guys' as she has been a constant shopper there. Not only could they not match your price but they couldn't even get close to it! And also wanted a $40.00 delivery fee.
Don't know how you do it, but I do know we will be repeat customers of yours in the future.
Congratulations again. Michael and Wendy,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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