The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Great price and courteous service
I recently purchased a Fisher Paykel clothes dryer from your company. I am still astounded at the high quality of service from all your staff. From Campell, who gave me a great price and courteous service, the emails from dispatch and to keep me up to date on my products and the customer service reps who were really great in tracking down what was causing the delay with my delivery. Which I must mention was a 3rd party company who could stand to take a few lessons from AO team! Amazing site and an amazing company with fabulous employees. I shan't hesitate to toot your horn and recommend you to all my friends. Teresa, Lavington, NSW
There is a company out there today offering such great service
I write to thank you for providing an excellent service, I cannot get over that there is a company out there today offering such great service. Three Cheers to your company. Thanks Kerrie,
They were wonderful
I was very impressed with the order system and supply of stock by Appliances Online. My hesitation about an online service was eliminated when i used the support line for some queries and they were wonderful. My stock arrived safely with a phone pre arrival so that i was not waiting all day. Have since recommended to many people and would use again. Kathryn, Seddon, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
Which Franke sink does this fit? Lindy · 2025-03-02
Hello
Thank you for your inquiry regarding this product. Please note that this model is compatible only with the Franke Mythos range of sinks. Additionally, this model has been discontinued by Franke. However, we do have one available in our Brisbane warehouse for Queensland customers. Unfortunately, we do not offer freight for this item to interstate locations.
I hope this information will assist you when shopping with us at Appliances Online. Our Sydney-based team is available 24/7 to assist you at Ph: 1300-000-500. Colin Jones, Appliances Online
Hello! My sink is exactly 410cm wide. Would this accommodate the sink drainer?- is the 419cm including the lip overlap at the top!? Ie will the actual tub fit my 410cm sink?
Thanks,
Kerryn. Anonymous · 2023-08-26
Good Morning,
We appreciate your product inquiry. I had to contact the representative to help address your question. However, the representative has just replied, mentioning that they were on leave. According to the response from the representative, this accessory is not compatible with the mentioned sink.
We hope this information is helpful to you. If you have any further questions or concerns, please don't hesitate to reach out to us at 1300-000-500. Colin Jones, Appliances Online
Hi there, can i please have the dimensions for this strainer? Thanks Andy · 2022-10-06
Good Evening,
Thank you for this product question, finally, have this information for you:
Dimensions are: L:156.4mm x W:419mm x D: 53.5mm
I hope this information will assist you when shopping here with us at Appliances Online. Colin Jones, Appliances Online
What are the size specs for this drainer? It's impossible to tell if it fits the Franke KBG120BONYX? Helene · 2022-03-10
Good Afternoon,
Thank you for this product question, that accessory is not designed for this sink, below is the specification sheet with 6 matching accessories for that sink:
https://www.appliancesonline.com.au/public/manuals/KBG120BONYX-Franke-Specifications-Sheet.pdf
I hope this information will assist you when shopping here with us at Appliances online. Colin Jones, Appliances Online
We're here to help 24/7 - for an immediate answer to your question, chat with one of our Live Chat agents below or call us on 1300 000 500 .