The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Have to comment on the efficiency of your service
I've just bought a tumble dryer from you and have to comment on the efficiency of your service. I ordered late on Wed night and at 10am Friday my spangley new tumble dryer has been delivered. I asked for a call to tell me when it would be delivered he called at 9.20am said they'd be here between 10 and 11 and bang on 10am he was here - brilliant! Well Done I will definitely look at your site next time I am buying! Rachel ,
A pleasurable and easy experience
I just wanted to thank appliances online for their prompt delivery of my new fridge yesterday. I was amazed at how quickly it arrived and teh guys who delivered it were just fantastic. They phoned me when they were 20 minutes away, moved in the new fridge with no complaints (my house can be hard to access with furniture), they unpacked the new fridge, set it up, and took the old one awaywith no issues whatsoever. It is so rare these days that people deliver on tehir promises and make buying whitegoods a pleasurable and easy experience. I wouldn't hesitate for one secome to purchase my whitegoods from you in the future. Jemima, Marsfield, NSW
Great price and experience
I just wanted to say thank you very much for the prompt service and fantastic experience I have had while dealing with you guys. I have been in electrical retail for over 10 years and was very skeptical at your prices at first, only to find that you guys are very genuine. Thank you so much for the great price and experience I have had with both purchases I have made. Thanks Manuel, Horsley, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
Which Franke sink does this fit? Lindy · 2025-03-02
Hello
Thank you for your inquiry regarding this product. Please note that this model is compatible only with the Franke Mythos range of sinks. Additionally, this model has been discontinued by Franke. However, we do have one available in our Brisbane warehouse for Queensland customers. Unfortunately, we do not offer freight for this item to interstate locations.
I hope this information will assist you when shopping with us at Appliances Online. Our Sydney-based team is available 24/7 to assist you at Ph: 1300-000-500. Colin Jones, Appliances Online
Hello! My sink is exactly 410cm wide. Would this accommodate the sink drainer?- is the 419cm including the lip overlap at the top!? Ie will the actual tub fit my 410cm sink?
Thanks,
Kerryn. Anonymous · 2023-08-26
Good Morning,
We appreciate your product inquiry. I had to contact the representative to help address your question. However, the representative has just replied, mentioning that they were on leave. According to the response from the representative, this accessory is not compatible with the mentioned sink.
We hope this information is helpful to you. If you have any further questions or concerns, please don't hesitate to reach out to us at 1300-000-500. Colin Jones, Appliances Online
Hi there, can i please have the dimensions for this strainer? Thanks Andy · 2022-10-06
Good Evening,
Thank you for this product question, finally, have this information for you:
Dimensions are: L:156.4mm x W:419mm x D: 53.5mm
I hope this information will assist you when shopping here with us at Appliances Online. Colin Jones, Appliances Online
What are the size specs for this drainer? It's impossible to tell if it fits the Franke KBG120BONYX? Helene · 2022-03-10
Good Afternoon,
Thank you for this product question, that accessory is not designed for this sink, below is the specification sheet with 6 matching accessories for that sink:
https://www.appliancesonline.com.au/public/manuals/KBG120BONYX-Franke-Specifications-Sheet.pdf
I hope this information will assist you when shopping here with us at Appliances online. Colin Jones, Appliances Online
We're here to help 24/7 - for an immediate answer to your question, chat with one of our Live Chat agents below or call us on 1300 000 500 .