The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Delighted with the service
I was really pleased with the overall shopping experience with Appliances Online. It was smooth, fast, excellent customer service. I had change request after I placed my order, called customer service and it was all done. Delivery staff were on time, courteous and installation was perfect. I was delighted with the service. Definitely I will be shopping here again! Ximena, Queensland
I have only good things to say
Based on my recent & previous experiences of shopping online with Appliances Online I have only good things to say about it. Their service is so good. Which in this day & age, is a rare thing to find! We recently purchased a Bosch washing machine (WAE20262AU) they were very helpful over the phone with any query we had & their website is easy to navigate & purchasing is so simple. Their prices are unbeatable. I did the ring around & no-one would match or better the price! The delivery was super fast, machine arrived in 2 days & the delivery guy was on time, knowledgable, friendly & took our old machine with him! I cannot fault our experience with Appliances Online & will definitely be shopping with them again & again & agian.... Shannon, Kings Langley, NSW
Super impressed, yet again
We have been super impressed, yet again, with your service. Jannette, Main Beach, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
Which Franke sink does this fit? Lindy · 2025-03-02
Hello
Thank you for your inquiry regarding this product. Please note that this model is compatible only with the Franke Mythos range of sinks. Additionally, this model has been discontinued by Franke. However, we do have one available in our Brisbane warehouse for Queensland customers. Unfortunately, we do not offer freight for this item to interstate locations.
I hope this information will assist you when shopping with us at Appliances Online. Our Sydney-based team is available 24/7 to assist you at Ph: 1300-000-500. Colin Jones, Appliances Online
Hello! My sink is exactly 410cm wide. Would this accommodate the sink drainer?- is the 419cm including the lip overlap at the top!? Ie will the actual tub fit my 410cm sink?
Thanks,
Kerryn. Anonymous · 2023-08-26
Good Morning,
We appreciate your product inquiry. I had to contact the representative to help address your question. However, the representative has just replied, mentioning that they were on leave. According to the response from the representative, this accessory is not compatible with the mentioned sink.
We hope this information is helpful to you. If you have any further questions or concerns, please don't hesitate to reach out to us at 1300-000-500. Colin Jones, Appliances Online
Hi there, can i please have the dimensions for this strainer? Thanks Andy · 2022-10-06
Good Evening,
Thank you for this product question, finally, have this information for you:
Dimensions are: L:156.4mm x W:419mm x D: 53.5mm
I hope this information will assist you when shopping here with us at Appliances Online. Colin Jones, Appliances Online
What are the size specs for this drainer? It's impossible to tell if it fits the Franke KBG120BONYX? Helene · 2022-03-10
Good Afternoon,
Thank you for this product question, that accessory is not designed for this sink, below is the specification sheet with 6 matching accessories for that sink:
https://www.appliancesonline.com.au/public/manuals/KBG120BONYX-Franke-Specifications-Sheet.pdf
I hope this information will assist you when shopping here with us at Appliances online. Colin Jones, Appliances Online
We're here to help 24/7 - for an immediate answer to your question, chat with one of our Live Chat agents below or call us on 1300 000 500 .