The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
A very painless experience
Just a note to thank you for your company's prompt and efficient service. My order arrived at lunch time today. A very painless experience. That was the first time I've used your site and it will definitely not be the last.
Elizabeth, Newstead, QLD
Very impressed with your company
I just wanted to let you know that I was very impressed with your company. Alysa was very helpful with my enquiry on your chat website she answered all my questions. I then placed my order that morning, and my kitchen sink was delivered the following day. All staff members were very helpful and polite. I will recommend your company to my friends. Michelle, Underwood, QLD
Just wanted to say how impressed I was
Just wanted to say how impressed I was with the level of customer service I received from appliances online when ordering my sink and when organising collection. Although the warehouse was not open on the saturday, it was organised that my sink was in the office so I collect it. Thank you very much I will certainly recommend yourselves and be using you again. Debbie, Erskinville, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
No-one has asked a question about this product yet. Want to be the first?
We're here to help 24/7 - for an immediate answer to your question, chat with one of our Live Chat agents below or call us on 1300 000 500 .