The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Called me to arrange a time, arrived on time and was extremely careful
Hi,
just wanted to say that I was very happy with your service today. I
had a fridge delivered and was worried that the delivery man would
damage my newly painted walls. He was excellent. Called me to arrange a
time, arrived on time and was extremely careful when carrying in the
fridge. Nice work! Miranda, Ormond, VIC
Best price, fast and fantastic service
We bought a Westinghouse side-by-side on Wednesday and had
it delivered and installed by 10:30am Thursday.
The telephone support when I rang about a problem was superb
and fast. And the delivery guys were FANTASTIC.
The delivery guys wrestled the huge old fridge down the
stairs, took the doors of the new fridge to squeeze it into
the room it was going into, put it all back together and
took all the packing with them- 30m for start to finish.
Best price, fast and fantastic service I couldn't be happier
with Appliances Online.
Thanks! Jeremy, Ultimo, NSW
Provided competitive pricing
I just wanted to drop a quick line to let you know that I have ordered
this fridge from you. Two weeks prior I had also purchased a Simpson
washing machine from you.
I must say that I am completely satisfied with both transactions. AOL
has provided competitive pricing and a level of service not available
from the normal retail channels. Your delivery / installation people
were courteous and helpful and both appliances were installed with the
minimum of fuss. Congratulations on providing an excellent service. I
will use AOL again and will certainly recommend you to friends and
colleagues. Peter, Castlehill, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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