The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Purchasing via Appliances Online was a breeze
Purchasing via Appliances Online was a breeze. Prices were very competitive, they allowed us to shift around the delivery dates multiple times (with a smile) and their delivery professionals (Tony and friend) were very helpful in providing advice on placement and answering our questions on the washing machine! Keep up the good work. Sujay, Brighton East, VIC
Much cheaper than anywhere else I looked
We ordered a bar fridge for the office on appliances online
and found the whole process very easy. Ordering was easy to
do over the internet and the fridge was much cheaper than
anywhere else I looked, we got free delivery and set up.
The delivery was on time and the delivery man was very
friendly and helped set the fridge up and took away all the
rubbish with him.
Overall I found them to be fantastic and will definitely use
them again in the future for home or office equipment that I
need. Appliances Online Customer, Australia
Best price, best service, best delivery men
WOW !! What great service.
I have just had my Fisher & Paykel fridge delivered and I couldn't be happier. The delivery men - Warren & Glen - arrived bright and cheery and proceeded to put in my new fridge and take away the old one with a minimum of fuss. They were terrific. I only ordered the fridge on Tuesday and now, here it is !! The large retail stores could certainly take a lesson in customer service from you guys. Best price, best service, best delivery men. You're on a winner - keep up the good work !! I will be telling all my friends too. Elaine, Bayview, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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