The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Service was efficient & prompt
I recently bought a Chef wall oven through you, and wish to pass on my thanks for your service from start to finish. Call center girls were lovely, service was efficient & prompt. Delivery boys were on time, courteous and very capable. I am planning on another purchase very shortly. Patricia, Corrimal, NSW
Keep it up, you are one in a million!
We would like to thank you all at Appliances
online, including Jack and Matt, who installed and set up our
new washing machine, and removed our old one. They were
super effecient, polite and very professional in every way
and a credit to the company. We were totally 'blown away' by
the whole experience, including your website which has fresh
clean lines, is uncluttered and simple to navigate.
Professional to your fingertips- keep it up, you are one in
a million!
Kindest regards Colleen, Hope Island, QLD
Fantastic products, best prices and unparalleled service
A great store - fantastic products, best prices I could find (from both local and online stores) and unparalleled service. I will definitely buy from Appliances Online again whenever I need an appliance. Have already recommended them to several friends & family who are in the market. At first I was a bit nervous about purchasing a major appliance from an online source but I needn't have worried. The pre-sales support from staff (ie, answering telephone questions, looking up additional information & specs, etc.) was exceptional and provided in a friendly & accommodating manner. Delivery & installation was on time & professionally done. Dianna, Walliston, WA
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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