The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
The most professional and prompt service offered
Just a short note to convey to you our sincere thanks for the most professional and prompt service offered by Appliances on Line to our son, in Brisbane. This week, we bought on his behalf a dishwasher and, today - as a matter of urgency - a washing machine that was ordered, paid for, delivered and installed within the morning. The dishwasher was also delivered, on time by very courteous staff. Once again, sincere thanks - no wonder you are blitzing the opposition. Denis, Brighton, QLD
Everything was perfect
I took a gamble using them for the first time based on other people's feedback, and now I am one of those people leaving positive feedback! Everything was
perfect dealing with them. Simon, Mortdale, NSW
Excellent service and very helpful staff
I have found the whole Appliances Online customer experience to be outstanding. Great website, fantastic product choice, excellent service and very helpful staff. Many congratulations to you. Alistair, Manly Vale, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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