The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Why can't everyone do that !
Would just like to say how pleased we are with the service offered by your
company. We would have no hesitation in recommending you to family and
friends. The communication has been first class and the phone call prior to
delivery is a great idea..why can't everyone do that???
We'll definitely use your company again.
Simon, Attadale, WA
Very pleased with the whole process & attitudes of everyone
I just want to say that, from the time i rang & placed my order for a Samsung washing machine to the time the delivery guys left, i was very pleased with the whole process & attitudes of everyone i dealt wih. I will be a returning customer. THANK YOU. Tina,
It was a painless experience that took me only a few minutes
Dear AO,
Our new fridge arrived today. Thank you for your superb service!! It was a painless experience that took me only a few minutes and I appreciate the time frame and the phone calls preceding delivery. Many thanks again, Ros Ros,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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