The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Why can't everyone do that !
Would just like to say how pleased we are with the service offered by your
company. We would have no hesitation in recommending you to family and
friends. The communication has been first class and the phone call prior to
delivery is a great idea..why can't everyone do that???
We'll definitely use your company again.
Simon, Attadale, WA
I don't think I've ever received service like this!
I can't recommend Appliances Online enough! I ordered and paid for my purchase in less than five minutes, could choose a day for (free!) delivery and got a highly competitive price for my new washing machine. The company texted the night before to confirm the scheduled delivery and called by 08:30 to confirm the two-hour window within which they'd deliver..how nice not to have to stay in all morning! The delivery guys were super professional and courteous, took away the old machine and packaging for the new one (again at with charge), moved the new machine into place and connected it for me. I don't think I've ever received service like this.and if I have, then not for many years. A 2014 purchase with the latest technology but with good old-fashioned reliable service with a smile. I'd highly recommend them and will definitely use them again Jaine Edge, MAYLANDS WA
Fast service, free delivery and excellent price
Fast service, free delivery and excellent price.
I ordered a new Bosch dishwasher last Thursday and it was delivered on Monday. This was great because we are outside the Sydney area and delivery was included. The price was lower than the local
appliance shops which didn't include delivery.
The delivery guys rang early (7:30am) and arrived 10 minutes later. Its a good thing they rang, other wise we would still have been in bed.
I was happy to see they didn't drive the truck up the 80m driveway, so no damage there. They wheeled the dishwasher into the kitchen and unpacked it and took the packing away. The paperwork was no problem and the guys were quick friendly and efficient. Great service. Highly recommended.
Alan, Thirlmere, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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