The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Why can't everyone do that !
Would just like to say how pleased we are with the service offered by your
company. We would have no hesitation in recommending you to family and
friends. The communication has been first class and the phone call prior to
delivery is a great idea..why can't everyone do that???
We'll definitely use your company again.
Simon, Attadale, WA
The prices were incredible
I understand why **** is complaining. He cannot possibly compete
with someone like Appliance Online. Your website was easy to navigate
and provided all relevant specifications for products, as well as
detailed photos. The prices were incredible, and the delivery staff
arrived on time and were very courteous and efficient. It was LESS THAN
24 hrs from placing my order to having my new dryer unpacked and the old
one removed. And I get all this knowing that I am still supporting an
Australian company. Craig, Malvern, VIC
Provided competitive pricing
I just wanted to drop a quick line to let you know that I have ordered
this fridge from you. Two weeks prior I had also purchased a Simpson
washing machine from you.
I must say that I am completely satisfied with both transactions. AOL
has provided competitive pricing and a level of service not available
from the normal retail channels. Your delivery / installation people
were courteous and helpful and both appliances were installed with the
minimum of fuss. Congratulations on providing an excellent service. I
will use AOL again and will certainly recommend you to friends and
colleagues. Peter, Castlehill, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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