The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Easy and straight to the point
My first time and find it easy and straight to the point. Not frustrating as with a lot of sites today. Great for all users. John, Carlingford, NSW
Price was unbeatable
The web site is very easy to follow and price was unbeatable. Jason, Parkwood, QLD
A company who serves people
I would like to express my thanks for your performance as a company who serves people. After 21 hours since my old washing mashine collapsed I was able to start my washing with a new 7.5kg Front Load Samsung Washing Machine WF8750LSW1. The staff was so proffesional Steve was a very helping to unswer my all questions. I said he is a great ambassador for his company. He was patient and no in a hurry. I am also very happy to choose this model of Samsung as it covers all my expectations to get great results on wash with many different cycles. Definitely I will share your address with my friends.
Jadwiga, North Epping, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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