The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Easy and straight to the point
My first time and find it easy and straight to the point. Not frustrating as with a lot of sites today. Great for all users. John, Carlingford, NSW
Price was unbeatable
The web site is very easy to follow and price was unbeatable. Jason, Parkwood, QLD
The process took me 10 minutes at my computer
It's the first time I have used Appliances Online and I was very impressed at how quick and easy it was to find exactly the product I wanted, to pay for it and to organise delivery for exactly the day that suited me the most. That process took me 10 minutes at my computer and not a couple of hours tracking down the appliance by driving to my nearest appliance store, parking, queuing up to get help from a sales assistant and then queuing again to pay for it. The delivery people were clean and totally professional in their work. They rang prior to arrival and arrived at the agreed time. The appliance cost me $200 less than the cheapest quote I received from a store for the same product. Jenny, Riverview, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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