The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Great, easy to use site
Great,easy to use site. Ordering was simple. Waiting to see how the
delivery process goes. First time user. Peter, Mudjimba, QLD
A pleasurable and easy experience
I just wanted to thank appliances online for their prompt delivery of my new fridge yesterday. I was amazed at how quickly it arrived and teh guys who delivered it were just fantastic. They phoned me when they were 20 minutes away, moved in the new fridge with no complaints (my house can be hard to access with furniture), they unpacked the new fridge, set it up, and took the old one awaywith no issues whatsoever. It is so rare these days that people deliver on tehir promises and make buying whitegoods a pleasurable and easy experience. I wouldn't hesitate for one secome to purchase my whitegoods from you in the future. Jemima, Marsfield, NSW
Delivered the next day within the time frame advised the night before
Thanks very much Appliancesonline! What great service and friendly delivery folk. My new Westinghouse fridge missed the delivery request date due to an administrative glitch. I called the support centre and Ben (at the support centre) was very helpful. My fridge was delivered the next day within the time frame advised the night before. The new fridge was installed, packaging and old fridge removed. Great stuff .. I shall recommend Appliancesonline to all my friends. David ,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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