The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Best experience ever dealing with tradesmen
This is the best way to buy appliances, not only do you get the best possible price, but with the use of the associated installers, the products get delivered and installed all at the same time. The installers where polite, clean and easy to deal with. They went out of their way to make sure that the products were installed correctly and to my satisfaction. Best experience ever dealing with tradesmen. Thank you. Alison, West Pymble, NSW
We were impressed
I was a little aprehensive about buying a washing machine on line because of reports I had read that Lemair were not noted for after sales service. I was sure I had made a mistake when the machine arrived, missing the adjusting foot. We were due to leave on a caravan holiday in just a few days so I was not optomistic when I rang Appliances on Line to ask for a replacement foot. I was pleasantly surprised by the backup service I received. The replacement part arrived in time for our machine to be installed in our caravan and was backed up with a phone call to confirm receipt. We were impressed and have already recommend Appliances on Line to friends in our caravan club. Darryl, Ferny Grove, QLD
Very smooth process
Hi , We just received delivery of a dishwasher that we
purchased online about a 2 weeks ago. The item at the time
of out of stock, however i was promptly contacted and advice
that there was a bit of a delay and that the item purchased
would be delivered the following week. That was the first
time that we purchase such a big item online and i must
admit that it was a very smooth process.
From the website all through to the delivery. Very happy
with the service would recommend it to anyone. Jonathon, Narre Warren, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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