The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Best experience ever dealing with tradesmen
This is the best way to buy appliances, not only do you get the best possible price, but with the use of the associated installers, the products get delivered and installed all at the same time. The installers where polite, clean and easy to deal with. They went out of their way to make sure that the products were installed correctly and to my satisfaction. Best experience ever dealing with tradesmen. Thank you. Alison, West Pymble, NSW
The whole process was exceptional
I have recently purchased a fridge and a washing machine through Appliances Online. I have found the service to be exceptional. From
the low price of the units and free delivery and removal, to the
delivery guys who were exceptionally friendly and helpful. They removed
the old units, were careful not to damage my walls, took away all the
rubbish, swept the floor, installed the new units (even placing my dryer
back on top of the new washing machine), and even waited for 15mins
while I waited for my house key to turn up (long story that you don’t
want to hear about). The whole process was exceptional. Unfortunately I can’t remember the names of the
delivery guys, but I’m sure you will be able to look them up through my
delivery address, to commend them personally. I will definitely use you again in the future and I go out of my way to recommend you to my friends. Cameron, Burnley, VIC
Why would you go anywhere else
The service we received from the time we ordered was outstanding, we placed our order at about 4.30pm and we received the washing machine the very next morning at about 8.30am, they took the old machine away, they then connected the new machine up, they then showed us how to use the machine, they then took all the packing away. No wonder why the retailers are doing it tough, because they can't provide excellent service like this, why would you go anywhere else, we brought a dryer from you about two months before and we received the same level of service and that is why we then brought the washing machine. Pat & Marg, Earlwood, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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