The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
But everything was just fine
This was the first dealing we have had with Appliances Online & we will certainly be recommending you to our family & friends. We were naturally very cautious about our first online purchase from an unknown (to us)company so far away but everything was just fine. It is also important to be able to speak with a real person if the need arises. Peter, Brisbane
CONGRATULATIONS on being a fabulous company
Dear Appliances Online,
Just want to say CONGRATULATIONS on being a fabulous company. All of the
service we received from checking stock availability to organising delivery
on the day and receiving goods was excellent. All staff that we dealt with
were efficient, careful (with bringing in fridge and taking out old one) and
polite.
You run a very efficent company with polite, helpful staff.
Keep up the great work I have emailed your site to some friends already
and will definitely be recommending you. Katrina, Hornsby, NSW
Prices were the cheapest that I could find
Appliances Online were probably the most professional company I have ever dealt with. The prices were the cheapest that I could find which is the reason I went with their products. However, the contact made on the day of delivery and the impeccable service of the installation of my appliances were most impressive. Have referred to my friend and she had exactly the same experience. Appliances Online have restored my faith in the retail business and encouraged me to buy on line more often. A special mention must go to a gentleman by the name of LUKE who on several ocassions was the unlucky guy that took our phone call and guided us every inch of the way with measurements regarding our cook top and wall oven. There is no male in this household so we relied on him heavily to reassure us that the appliances would fit. Maureen, Hinchinbrook, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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